A minimum of 48 hours notice is required for cancellation.
A £50 deposit is mandatory for all bookings of £99.00 or more. The deposit is non-refundable if you do not cancel within 48 hours of your appointment.
REFUNDS
Under no circumstances are refunds available. We are happy to offer clinic credit to the value of treatment(s) to be used against any other treatments or products available. Alternatively, we are happy for you to transfer / gift any remaining sessions to another individual.
CONSULTATION NO SHOW FEE
Whilst we offer consultations free of charge, this still takes up our therapists time and prevents other clients from booking in for that time slot. We therefore charge a compulsory £20 fee for anyone who does not attend their free consultation without giving us prior notice. This covers our therapists time and loss of potential bookings.
We will be back in touch with you within 24 hours